Shipping policy

To achieve our green goals and stay as sustainable as possible, rather than ship every order individually, all your eco-friendly orders will be shipped on Monday every week with a 24-hour courier service across the UK (excluding Scottish Islands and Highlands, Northern Ireland, The Scilly Isles and the Isle of Man). 

We have partnered with Parcelforce to ensure your planet positive plants are delivered straight to your door as promptly as possible.

Shipping options that are currently available:

Standard (5 - 7 working days, minimum order value of £20) - £4.99
Standard (5 - 7 working days, minimum order value of £50) - Free

All our packaging is 100% recyclable, FSC certified and completely plastic free, so you can rest easy that your order leaves nothing behind but a happy smile from planet earth.

If your order is urgent then please contact our team directly at hello@gebandgreen.co.uk, and we will do our best to accomodate your requests. 

 

TRACK YOUR PARCEL

Once your order is confirmed, you will be notified via email which will include an order tracking number and kept up to date on expected delivery times - notified by SMS.

You can track your delivery by using this link here: https://www.parcelforce.com/track-trace 

Most deliveries arrive within 1-2 days once shipped, but please check your tracking information for delivery updates on your order.

RETURNS

We do our absolute best to make sure your items are packaged and delivered to you in the best possible condition. 

But unfortunately, accidents do sometimes happen.

If any part of your order arrives broken or damaged, please contact us immediately so we can resolve the problem for you ASAP.

Please visit our returns and refunds section for further information.